Terms Of Service
Note: Please read the following Terms & Conditions to which you have agreed by using this Site. Refer also to any conditions by each individual seller, where applicable, before making any order.
To see Postage terms for each seller click here
Acceptance of terms
This document (together with the Privacy Policy) sets out the terms and conditions on which you make use of the HebMade.com website.
We may update these terms and aspects of the service from time to time. You should review these terms periodically for changes.
By using the site you agree to be bound by these Customer Terms. If you do not agree to these terms then please do not use the site.
1. About us
The Site is a platform for artists to display and sell their work created in response to the Covid-19 crisis in March 2020. This is run by the owner of Gneiss Things for artists in the Hebridean islands - all funds from artwork goes to the individual artist themselves.
2. Accessing our Service
We reserve the right to withdraw/amend the services we provide. We will not be liable if any of the Services are unavailable at any time. From time to time, we may restrict access to any or all of the Site, in order to complete administrative functions.
Any personal data and other information provided by you is processed by us in accordance with our Privacy Policy.
It is your responsibility to ensure that all information (including postage and contact details) you provide to us, is correct. Ensure that you check all information before making a purchase.
3. Intellectual property rights
We own rights to the site itself, with intellectual property of individual sellers for their work remaining intact and used by HebMade only with permission of the artist. All works advertised belong to the individual sellers who retain rights over their work. You will not modify, adapt or prepare derivative works from the site.
You must not extract or use any of the content on the site for commercial purposes without obtaining express written permission to do so from us or our sellers.
We respect the intellectual property rights of others and we ask our sellers to do the same. If you are aware that any of your intellectual property rights have been infringed on the site, please contact us.
5. HebMade.com’s service
When you decide to purchase goods, the contract is between you and that seller and such contract shall compromise of these Terms, the confirmation of your order and the applicable details on the product page.
You should review the terms, the email confirmation of your order and the applicable details on the product page. If there is any conflict between these, these Terms shall supersede the other.
Although our Sellers must agree to providing accurate product information, HebMade can make no guarantees on the goods and/or services you purchase from Sellers through the Site. This disclaimer does not affect your statutory rights against the Seller. Where you order through the Site we will disclose your customer information related to that transaction to the relevant Seller in order for them to send your order.
At no time do we possess any items offered for sale by Sellers through the Site.
6. Warranties and limitation of liability
(a)To the fullest extent permitted by applicable laws, we disclaim responsibility for any harm resulting from your use of any part of the Service.
(b) The Site is provided “as is” and “as available” and we expressly disclaim to the fullest extent permitted by law all express, implied and statutory warranties.
7. Contracts between customer and Sellers
Each order you place will be deemed to be an offer by you to purchase the goods specified within it subject to the Customer Terms and the applicable details on the product page.
The contract between you and a Seller will relate only to those goods contained within that order.
8. Payment
Purchases for goods and/or services you make with Sellers may only be paid for using the payment methods we make available through our payment facility.
In accepting or otherwise processing your payments related to the purchase of items from sellers, we act as commercial agent/retailer. In respect of all payment methods, the Seller agrees that the payment by you to us for the purchase of item(s) between you and the Seller will satisfy your obligation to pay the Seller for the relevant item(s). Payment will then be passed by HebMade to the appropriate Seller.
All prices shall be shown in the applicable currency and payable in that currency. You accept that some banks may charge you an additional fee for certain transactions (for example, international transactions). You accept that item prices in the currencies displayed do not vary according to your location; delivery charges will vary depending on the destination.
For orders outside the UK, you agree to contact the seller using their email address provided in order to confirm postage charges.
For delivery destinations within the UK prices include VAT or other sales taxes where applicable. For delivery destinations outside the UK, prices do not include customs duties/taxes.
9. Refusal
We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of so refusing or by reason of unwinding or suspending any transaction after processing has begun.
10. Delivery arrangements
Your shopping cart on the Site displays the items you have chosen and details of postage and packing. Postage and packaging to UK addresses is included in most of our Sellers items, and is otherwise stated on the Seller’s item description or Seller page.
The delivery costs for each Seller may vary according to the delivery methods they offer. Any delivery times are specified in the individual Seller’s terms where the Seller has chosen to provide these details.
11. Import regulations and duty
If you order goods from our Site for delivery outside the UK, they may be subject to import duties/taxes charged when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please contact your local customs office for further information before placing your order.
12. Returns
The contract for your order is between yourself and the Seller. If you wish to discuss or organise a return, replacement or refund of an item purchased through the Site, this must be done by contacting the individual Seller using the contact information on the Seller page.
13. Links
You may link to our home page on the Site, provided you do so in a way that does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association or endorsement on our part where none exists.
The Site may provide links to other websites on occassion. If you use these links, you leave the Site. If you decide to access any of the third party websites linked to the Site, you do so entirely at your own risk. We accept no responsibility for third party websites or for any loss or damage that may arise from your use of them.
14. Technological offences
You must not misuse our Site or any part of the Service by introducing material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site. You must not attack our Site.
By breaching this, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities. In the event of such a breach, your right to use our Site will cease immediately.
15. Severability
If any of these Customer Terms are determined by any competent authority to be invalid or unenforceable, such condition or provision will be severed from the remaining terms and conditions which will continue to be valid.
16. Law and jurisdiction
Contracts for the purchase of goods or services through our Site or the App shall be governed by English law. Any dispute arising from, or related to, such contracts shall be subject to the exclusive jurisdiction of the courts of England.
18. Feedback and Complaints
General comments about the Site are welcome, please contact us at: hebmade@gmail.com
Complaints about a specific Seller, goods or services must be directed to the Seller concerned through the contact details provided for resolution directly with them.
Last amended 9th August 2021